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eManaged Pty Ltd has been serving the Victoria area since 2014, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

What Your IT Documentation Needs to Include, and Why

What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilises, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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Test Your Backup!

Test Your Backup!

Your data is vital for your organisation’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

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Tip of the Week: Laptop Battery Best Practices

Tip of the Week: Laptop Battery Best Practices

Nowadays, laptops are the weapon of choice for productivity. They function much like a desktop computer but are mobile enough to go anywhere with. Unfortunately, most laptops chew through their batteries in only a few hours of work and need to be plugged in in order to function. With so many people working from home, many people are using their laptops more like a desktop and keeping them plugged in around the clock. For this week’s tip, we’ll discuss the best practices of a laptop battery. 

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Tip of the Week: Best Practices to Protect Your Business

Tip of the Week: Best Practices to Protect Your Business

There are many different varieties of cybercrime that businesses need to be vigilant about. However, most of these varieties can largely be avoided through a few basic practices and behaviors. Here, we’re giving you a few tips to help you prevent attacks from successfully influencing your business, so make sure you share them with your entire team, as well.

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Don’t Get Phished Out of Your Stimulus Payment

Don’t Get Phished Out of Your Stimulus Payment

Wherever there is money, there are scammers. So it may not be a big surprise that scammers are out en masse trying to get between you and your federally mandated stimulus money.  It’s bad enough that we’ve already seen a couple of phishing scams using the COVID-19 pandemic that are designed to help hackers get into accounts they have no business in, now that these scammers know that people are getting cash, the scams are kicked up a notch.

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How to (And How Not to) Approach Remote Work

How to (And How Not to) Approach Remote Work

Many businesses are currently finding the best course of action for them to take right now for the good of their employees is to adopt remote work policies. However, this puts a lot of responsibility on the employees to conduct themselves appropriately and spend the time they should be working diligently.

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Tip of the Week: Pandemic Problems

Tip of the Week: Pandemic Problems

Now months into the COVID-19 pandemic, stay-at-home orders are still in place causing most financial analysts to suggest that the economies we depend on might not look the same when business returns. Let’s outline a couple of tips that will help get your business through this terrible situation.

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Why We’re Just Waiting for Break/Fix IT Services to Go Away

Why We’re Just Waiting for Break/Fix IT Services to Go Away

As much as we hate to admit it, the first thing that many people still think of when they hear the term “tech support” is the experience that comes with an antiquated approach to technology services: the break/fix method. Fortunately for us, we are seeing many businesses make the better decision, and turn to the clearly superior option, managed IT.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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Tip of the Week: 3 Easy Actions That Will Protect Your Data

Tip of the Week: 3 Easy Actions That Will Protect Your Data

The modern business has to deal with a lot of potential security problems. Today’s threat landscape is filled with people looking to prosper off of your misfortune. As a result, doing what you can to maintain the security of your network and data is essential. Today, we will discuss how maintaining your organisational cybersecurity doesn’t have to be costly or time consuming.The best way we’ve found to go about doing this is by highlighting a few key actions that you can take to keep your network secure and your data safe.

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How to Tell When Your Technology Needs Upgrading

How to Tell When Your Technology Needs Upgrading

The curious thing about information technology is that, while it improves as any other technology would, the environment can accelerate the various changes made to it at various rates. As a result, knowing when your business needs to upgrade its technology isn’t always so cut-and-dry. To help, we’re sharing a few clear indicators that hint that the time has come.

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Tip: Control File Sharing for Employees in Microsoft OneDrive

Tip: Control File Sharing for Employees in Microsoft OneDrive

If your business uses Office 365, your users get access to OneDrive, Microsoft’s cloud storage. Your employees can upload, sync, and share documents to collaborate with colleagues. This can be a good thing, but you may want to control how employees are sharing company documents. 

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Are You a Security Threat?

Are You a Security Threat?

Just like you can form habits to be more productive, you can also form habits that expose your organisation to risky situations, namely security problems. Your employees in particular are likely to have picked up a couple of nasty habits over time, so it’s up to you to address them and keep them from becoming an issue in the long term.

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Planning for On-Premise Infrastructure Deployments

Planning for On-Premise Infrastructure Deployments

With cloud computing becoming a major benefit for organizations of all sizes, some have abandoned the idea of having on-premise servers at their place of business. This could end up being problematic, however, as data security and privacy of cloud-based resources have been known to be often less than reliable. If you are looking to host your own IT in-house, there are some issues you have to see to before you can start purchasing hardware.

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Tip of the Week: Basic IT Tips for Your Benefit

Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your use of your computer much less stressful.

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With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

Unfortunately, one of the most effective defenses against phishing attacks has suddenly become a lot less dependable. This means that you and your users must be ready to catch these attempts instead. Here, we’ll review a few new attacks that can be included in a phishing attempt, and how you and your users can better identify them for yourselves.

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How to Leverage Parallelism to Up Your Productivity

How to Leverage Parallelism to Up Your Productivity

As unfortunate as it is to hear, science has pretty definitely kyboshed the notion that multitasking works. However, while multitasking may not actually have any true benefits to productivity, this doesn’t mean that there aren’t any ways to accomplish more in less time. Today, we’ll give you a better option than multitasking, a process known as parallelism.

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Tip of the Week: Android Pie Tips and Tricks

Tip of the Week: Android Pie Tips and Tricks

There are over two billion active devices currently using Android. Most of them that have been purchased in the past year or so have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.

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Tip of the Week: Creating Process Documentation

Tip of the Week: Creating Process Documentation

Businesses are driven by processes. More often than not, these processes are fairly definitive - do this, then do that, then do the other thing - and require a set order of operations. There also happen to be a lot of these processes, which makes it important that they are well-documented so you and your employees can refer to this documentation later. Here, we’ll offer a few tips on how to best document a task.

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Many users are noticing or just starting to hear about Google and Apple’s initiative to work with local governments to provide an easy way to help users prevent getting infected with COVID-19. The idea is that, if a local or state governmen...

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