About the Job

eManaged is the leading Managed IT provider in the Mildura and Riverland area since 2014 to provide quality IT management. With their IT services including technical help desk support, computer support and consulting to small and medium-sized businesses, eManaged partners with many types of organisations so that they can be driven forward and pushed towards success through superior technological solutions.

Qualifications & Expertise

• Basic to expert knowledge/experience of Azure AD - Essential
• Basic to expert knowledge/experience of Azure IaaS & other related products - Essential
• Basic to expert knowledge/experience of Microsoft Endpoint Manager/Intune for Windows 10, Mac OS and iOS environments - Essential
• Basic to expert knowledge of networking concepts, OSI model, Layer 2/3 concepts - Desirable
• Understanding of basic project processes, what’s involved and what’s included/excluded - Desirable
• Experience with managing Windows based networks including Windows servers, tasks including Systems Administration, Network Administration and an understand of Standard Operating Environment design and delivery - Desirable
• Experience with scripting languages highly desirable. Tasks include endpoint management, server management and application delivery plus troubleshooting Powershell, Batch and Bash - Desirable

Traits

• Self-driven (drive projects through to completion
• Independent (able to work without a high degree of supervision)
• Inquisitive (able to find the answer to problems but not afraid to ask for help)

Values

• Honest (can be trusted with sensitive resources and items)
• Reliable (can be depended upon to assist where required by the team)
• Professional (takes responsibility for the quality of their own work and will assist the team as required within reason)

Tasks & Responsibilities

• As part of Professional Services team you will design scope and implement IT Projects for our clients
• Document any changes implemented during projects for help desk staff to support the client's new environment.
• Conduct R&D on new technologies to ascertain suitability for our clients
• Provide an escalation point for support desk as required

Benefits

• Work laptop and mobile phone
• Newly renovated offices with large projects run up area
• Driven team with a great culture and values